ASYCUDA++ IMPLEMENTATION GUIDE Ó UNCTAD - SITE (V1.15) B.13 Relevant Implementation Issues The following are issues common to many implementation projects: Training Training  is  a  critical  component  of  the  implementation  plan  and  many  activities  are  dependent  on the  completion  of  the  training  program.  The  project  team  can  achieve  little  productive  effort  until they   have   been   trained   in   ASYCUDA   and   system   development   methodologies.   Additionally, Customs staff and management and the trading community need to be trained in those aspects of the new procedures and technology that will enable them to manage and use the system efficiently. The aims of the training are: ·     For the project team to be able to build and install the system successfully; ·     For the national users to develop the essential skills to  maximise the benefits of the software and    to    ensure    that    Customs    is    able    to    configure,    operate    and    manage    the    system independently on a day to day basis, particularly with regard to legal, fiscal and administrative changes; and ·     For the system support team to maintain the software and to continue development in accord with the needs of the national Customs administration. Data Conversion One of the higher risk activities early in the project is the conversion and building of the reference and   control   file   database   used   to   configure   the   ASYCUDA   system.   The   completeness   and accuracy of these files is critical to the integrity of the system. Two  major  tasks  in  this  activity  are  the  building  of  the  Tariff  file  and  the  Importer  registration  file. These  are  major  tasks  and  with  the  Importer  file  a  unique  method  of  identification  needs  to  be developed to ensure the security of the client registration process.  In some instances the required data may be available within existing Customs or other Government departments data systems. Staffing Successful project implementation requires a high degree of commitment by the national Customs administration, by making available highly qualified and experienced staff to provide the expertise and user input. The staffing components of the plan should be framed to ensure that as a priority competent staff are available as and when needs require. Single Administrative Document (SAD) Perhaps  one  of  the  most  important  changes  is  the  way  internal  Customs  procedures  will  change following  the  introduction  of  the  Single  Administrative  Document  (SAD).  This  document  is  the driving  force  of  changes  in  the  workflow  and  apart  from  an  additional  step  of  data  capture  will greatly  simplify  the  processes  of  document  examination  and  duty  assessment.  New  import  and export declaration forms, based on the SAD need to be introduced early in the project and certainly well   in   advance   of   computerisation.   Introduction   of   the   new   documents   includes   an   extensive consultation and education process involving trade and industry.